目的 探讨将 Root Cause Analysis(RCA)质量管理模式与心理资本理论相结合应用于手术核查团队,对改善沟通中断、提升沟通执行质量与团队协作能力的效果。方法 选取 2025年 1 月至 2025 年12 月某三级医院手术室手术团队成员 80 名,按手术间编号分为对照组与实验组,各 40 名。对照组实施常规手术核查流程;实验组在此基础上实施基于 RCA 的流程诊断与基于心理资本理论的综合沟通能力提升干预。干预结束后,比较两组沟通中断发生率、核查流程执行质量、沟通效率,以及心理资本量表(PCQ-24)和团队协作量表(T-TPQ)得分。结果 实验组沟通中断发生率显著低于对照组(P<0.05),核查流程执行质量和沟通效率均显著优于对照组(P<0.001)。实验组 PCQ-24 各维度及总分、T-TPQ 各维度及总分均显著高于对照组(均 P<0.001)。结论 将 RCA 流程分析与心理资本理论干预相结合,可通过流程规范化与心理动力增强双路径同步改善手术团队沟通质量与协作水平,具有良好的临床应用价值与推广潜力。
目的 探讨将 Root Cause Analysis(RCA)质量管理模式与心理资本理论相结合应用于手术核查团队,对改善沟通中断、提升沟通执行质量与团队协作能力的效果。方法 选取 2025年 1 月至 2025 年12 月某三级医院手术室手术团队成员 80 名,按手术间编号分为对照组与实验组,各 40 名。对照组实施常规手术核查流程;实验组在此基础上实施基于 RCA 的流程诊断与基于心理资本理论的综合沟通能力提升干预。干预结束后,比较两组沟通中断发生率、核查流程执行质量、沟通效率,以及心理资本量表(PCQ-24)和团队协作量表(T-TPQ)得分。结果 实验组沟通中断发生率显著低于对照组(P<0.05),核查流程执行质量和沟通效率均显著优于对照组(P<0.001)。实验组 PCQ-24 各维度及总分、T-TPQ 各维度及总分均显著高于对照组(均 P<0.001)。结论 将 RCA 流程分析与心理资本理论干预相结合,可通过流程规范化与心理动力增强双路径同步改善手术团队沟通质量与协作水平,具有良好的临床应用价值与推广潜力。
Operating Room, Qidong People's Hospital, Jiangsu Province, Qidong 226200, Jiangsu, China Objective: To evaluate the effectiveness of an intervention combining Root Cause Analysis (RCA)–based quality management and Psychological Capital (PsyCap) theory in reducing communication interruptions and improving communication quality and teamwork in surgical safety check teams. Methods: Eighty surgical team members from a tertiary hospital (January 2025 - December 2025.) were assigned to a control group or an intervention group according to operating room allocation (40 per group). The control group followed routine surgical safety check procedures, whereas the intervention group additionally received an RCA-guided workflow analysis and a PsyCap-based communication enhancement program. Post-intervention outcomes included communication interruption rate, execution quality and efficiency of safety checks, Psychological Capital Questionnaire (PCQ-24) scores, and TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) scores. Results: The intervention group demonstrated a significantly lower communication interruption rate compared with the control group (P<0.05). Execution quality and communication efficiency were significantly improved in the intervention group (P<0.001). PCQ-24 total and subscale scores were significantly higher in the intervention group than in the control group (P<0.001), as were T-TPQ total and subscale scores (P<0.001). Conclusion: Integrating RCA-based workflow optimization with PsyCap-oriented psychological and behavioral training can effectively enhance communication quality, reduce interruptions, and strengthen teamwork in surgical safety check teams. The combined model has strong applicability and potential for wider clinical promotion.
目的 探讨将 Root Cause Analysis(RCA)质量管理模式与心理资本理论相结合应用于手术核查团队,对改善沟通中断、提升沟通执行质量与团队协作能力的效果。方法 选取 2025年 1 月至 2025 年12 月某三级医院手术室手术团队成员 80 名,按手术间编号分为对照组与实验组,各 40 名。对照组实施常规手术核查流程;实验组在此基础上实施基于 RCA 的流程诊断与基于心理资本理论的综合沟通能力提升干预。干预结束后,比较两组沟通中断发生率、核查流程执行质量、沟通效率,以及心理资本量表(PCQ-24)和团队协作量表(T-TPQ)得分。结果 实验组沟通中断发生率显著低于对照组(P<0.05),核查流程执行质量和沟通效率均显著优于对照组(P<0.001)。实验组 PCQ-24 各维度及总分、T-TPQ 各维度及总分均显著高于对照组(均 P<0.001)。结论 将 RCA 流程分析与心理资本理论干预相结合,可通过流程规范化与心理动力增强双路径同步改善手术团队沟通质量与协作水平,具有良好的临床应用价值与推广潜力。
目的 探讨将 Root Cause Analysis(RCA)质量管理模式与心理资本理论相结合应用于手术核查团队,对改善沟通中断、提升沟通执行质量与团队协作能力的效果。方法 选取 2025年 1 月至 2025 年12 月某三级医院手术室手术团队成员 80 名,按手术间编号分为对照组与实验组,各 40 名。对照组实施常规手术核查流程;实验组在此基础上实施基于 RCA 的流程诊断与基于心理资本理论的综合沟通能力提升干预。干预结束后,比较两组沟通中断发生率、核查流程执行质量、沟通效率,以及心理资本量表(PCQ-24)和团队协作量表(T-TPQ)得分。结果 实验组沟通中断发生率显著低于对照组(P<0.05),核查流程执行质量和沟通效率均显著优于对照组(P<0.001)。实验组 PCQ-24 各维度及总分、T-TPQ 各维度及总分均显著高于对照组(均 P<0.001)。结论 将 RCA 流程分析与心理资本理论干预相结合,可通过流程规范化与心理动力增强双路径同步改善手术团队沟通质量与协作水平,具有良好的临床应用价值与推广潜力。
目的:探讨年轻冠心病经皮冠状动脉介入治疗(PCI)术后患者康复管理行为的发展轨迹及其异质性亚组,并分析基线心理社会因素及临床特征对轨迹归属的影响,为制定精准化心脏康复管理策略提供依据。方法:采用回顾性研究设计,选取2022年1月至2025年3月在郑州大学第五附属医院心血管内科行首次PCI治疗的265例年轻冠心病患者(年龄22~45岁)为研究对象。于术后1个月(基线)、3个月、6个月、12个月采用冠心病PCI术后康复管理行为问卷进行纵向随访评估;基线时同时完成一般自我效能感量表、社会支持评定量表及医院焦虑抑郁量表测评。应用潜类别增长模型识别康复管理行为的发展轨迹,采用多元Logistic回归分析影响轨迹归属的因素。结果:年轻冠心病PCI术后患者术后1个月康复管理行为总分为(68.5±14.2)分,3个月升至(70.3±13.8)分,之后持续下降,12个月降至(63.2±18.1)分,各时间点差异有统计学意义(P<0.001)。潜类别增长模型识别出3种行为发展轨迹:持续高行为组(75例,28.3%),行为始终维持高水平且无显著下降;中度下降组(120例,45.3%),行为早期尚可但逐渐下降;持续低行为组(70例,26.4%),行为起点低且下降速度最快。Pearson相关分析显示,基线康复管理行为总分与自我效能、社会支持呈正相关(r=0.523,0.452,均P<0.01),与焦虑、抑郁呈负相关(r=-0.381,-0.346,均P<0.01)。多因素Logistic回归分析表明,文化程度高中及以下(OR=2.15,95%CI 1.12~4.13)、合并糖尿病(OR=2.33,95%CI 1.10~4.95)、左心室射血分数<50%(OR=2.80,95%CI 1.15~6.82)及焦虑得分升高(OR=1.12,95%CI 1.01~1.24)是未维持高水平康复行为的独立危险因素(均P<0.05);自我效能得分高(OR=0.92,95%CI 0.88~0.96)及社会支持得分高(OR=0.95,95%CI 0.91~0.99)为独立保护因素(均P<0.05)。结论:年轻冠心病PCI术后患者康复管理行为整体呈先升后降趋势,且存在3种异质性发展轨迹,仅不足三成患者可长期维持高水平依从。低文化程度、合并糖尿病、心功能不全及高焦虑水平者更易归属行为低下或下降轨迹,而高自我效能、高社会支持则有助于行为维持。临床应建立基于轨迹分层的随访管理体系,对持续低行为组及中度下降组早期识别并实施针对性强化干预。
为全面推进健康中国建设,紧跟国家医疗卫生政策和医院管理相关制度,研究当下医院管理过程中常见问题、难点问题及改进措施,提高医院管理水平,促进医院高质量可持续发展,现《广州医药》杂志面向国内外征集“医院管理”专栏文章,旨在从不同角度展示医院管理领域的最新研究进展及成果。
肥胖已成为全球公共卫生危机。据《2025年世界肥胖报告》预测,2030年全球将有超29亿成年人处于高BMI状态(BMI≥25 kg/m2),2025年中国高BMI人群比例将达41%,肥胖率攀升至9%,预计高BMI成人总数将突破51 504万。为落实《健康中国行动(2019-2030年)》有关工作要求,国家启动实施“体重管理年”活动,并制定实施方案。在此背景下,《广州医药》特别策划“体重管理”专题,旨在响应国家政策导向,整合基础研究、临床实践与公共卫生策略,为肥胖防控提供科学支撑。现面向广大医学研究者、临床工作者及相关领域专家征集高质量学术论文。
目的 探讨通过优化病案首页质控体系提高误入DRG低权重组病例转出率的效果。方法 采用PDCA循环法,通过实施分层级编码培训、基于AI赋能的专项质控模式及智能化反馈机制构建等系统性地改进措施优化质控体系。通过对比分析质控系统优化前后(2022年1—7月和2023年1—7月)DRG低权重组病例的病案首页质控过程、“经质控低权重病例入组率”和“误入低权重组病例转出率”等指标,评估质控体系优化的实施效果。结果 质控体系优化后,低权重组病例转出率由3.27%提升至4.15%(P=0.018),经质控低权重病例入组率由16.98%降至14.96%(P<0.001)。结论 AI赋能的专项质控、分层级编码培训与智能化反馈机制三项措施并举可以系统优化质控体系,进而提升DRG低权重组病例转出率。
Objective To investigate the effect of optimizing the medical record front page quality control system on improving the transfer-out rate of cases mistakenly assigned to low-weight DRG groups.Methods The Plan-Do-Check-Act(PDCA)cycle methodology was employed.Systemic improvements were implemented to optimize the medical record front page quality control system,including hierarchical coding training,innovation of a specialized quality control model based on AI empowerment,and establishment of an intelligent feedback mechanism.The implementation effectiveness was evaluated by comparative analysis of the following indicators before(January-July 2022)and after(January-July 2023)optimization:the medical record quality control process for low-weight DRG cases,the rate of low-weight cases assigned to groups after quality control,and the transfer-out rate of cases mistakenly entering low-weight groups.Results After optimizing the medical record front page quality control system,the transfer-out rate of cases from low-weight groups increased from 3.27% to 4.15%(P=0.018),while the rate of low-weight cases assigned to groups after quality control decreased from 16.98% to 14.96%(P<0.001).Conclusions Implementing a three-pronged approach—AI-powered specialized quality control,hierarchical coding training,and an intelligent feedback mechanism—can systematically optimize the medical record front page quality control system,thereby improving the transfer-out rate of cases mistakenly assigned to low-weight DRG groups.
目的 了解《医疗保障基金使用监督管理条例》(以下简称《条例》)在广东省实施的情况,分析其存在的问题与挑战, 提出改进建议。方法 依据《条例》设计调查问卷,采用便利抽样方法 , 针对广东省医保基金相关监管人员和医院工作人员展开问卷调查, 并进一步围绕相关主题展开深度访谈, 以便更全面地了解《条例》的实施情况。结果 回收有效问卷1 473份, 数据分析显示《条例》的实施有效遏制了违规行为、提高了监管效率、落实了信用管理制度、促进了服务规范性与费用合理化, 但同时也存在着部分违规行为仍难以监管、政策培训效果欠佳、技术支撑能力薄弱等问题。结论 在持续推进现有各项监管举措的基础上, 需进一步细化《条例》的具体内容, 加大政策培训与宣传力度, 持续完善技术支撑手段, 以提升基金监管效能。
Objective To understand the specific implementation of the “Regulation on the Supervision and Administration of the Use of Healthcare Security Funds”(hereinafter referred to as the “Regulations”)in Guangdong Province, analyze its existing problems and challenges, and propose improvement suggestions.Methods A questionnaire was designed based on the “Regulations”, and a convenience survey method was adopted to conduct questionnaire surveys among regulatory personnel related to medical insurance funds and hospital staff.Further in-depth interviews were conducted around relevant themes to gain a more comprehensive understanding of the implementation of the “Regulations.” Results The implementation of the “Regulations” has effectively curbed violations, improved regulatory efficiency, implemented a credit management system, and promoted service standardization and cost rationalization.However, challenges remain,such as difficulties in regulating certain violations, suboptimal policy training outcomes, and weak technical support capabilities.Conclusions On the basis of continuously advancing existing regulatory measures, it is necessary to further refine the specific content of the “Regulations” strengthen policy training and publicity efforts, and continuously improve information technology support methods to better enhance the effectiveness of fund supervision.
目的 通过戴明循环管理法的品管圈(QCC)活动, 提升内镜中心病理标本标识的正确率与病理标本管理安全性。方法 采用基于戴明循环管理法的QCC活动, 对内镜中心病理标本标识质量进行现状把握、原因分析并制定对策, 比较QCC活动开展前后内镜病理标本标识的正确率。结果 QCC活动后, 内镜中心病理标本标识的正确率从99.8%提高至100%(P<0.05)。结论 内镜中心通过开展基于戴明循环管理法的QCC活动, 显著提升了内镜病理标本管理安全性与工作效率。
Objective To improve the accuracy of pathological specimen identification and the safety of pathological specimen management in endoscopy center through quality control circle(QCC)activity based on Deming cycle management.Methods QCC activity based on Deming cycle management was used to summarize the status quo,analyze the causes and formulate countermeasures for the quality control of pathological specimen identification in endoscopy center.The accuracy rate of endoscopic pathological specimen identification before and after QCC activity was compared.Results After QCC activity, the accuracy of pathological specimen identification in endoscope center increased from 99.8% to 100%.Conclusions QCC activities based on Deming cycle management can greatly improve the safety and efficiency of endoscopic pathological specimen management.