【摘要】目的：探讨HEART五步沟通模式对突发性耳聋（SSHL）患者心理状态及恢复情况的影响。方法：将2024年3月~2025年9月就诊于本院的110例SSHL患者作为研究对象，经抛币法将入组患者随机列为常规组、试验组，55例为一组。常规组实施常规临床护理，试验组在常规组的护理基础上联合实施HEART五步沟通模式，比较两组患者的心理状态，治疗依从性，护理结束后开展为期3个月短期随访，比较两组患者的听力改善情况及生活质量。结果：护理后，试验组的医院焦虑抑郁量表（HADS）、疾病不确定感（MUIS）评分分别为（8.25±1.39）分、（20.34±5.49）分，均低于常规组[（10.28±2.46）分、（25.52±6.67）分]（t=5.328，4.447；P＜0.05）。护理后，试验组的用药依从性、康复依从性、随访依从性均高于常规组（x2=9.429，11.733，11.282；P＜0.05）。试验组随访1个月、随访3个月时气导1kHz下平均听阈（PTA）及2kHz下PTA分别为（25.62±5.41）dB HL、（18.35±3.69）dB HL、（28.52±5.44）dB HL、（20.18±5.24）dB HL，均低于常规组[（30.67±6.35）dB HL、（21.33±4.25）dB HL、（33.69±6.37）dB HL、（25.49±6.33）dB HL]（t=4.490，3.927，4.577，4.792；P＜0.05）。截至随访结束时，试验组的成人听力障碍量表（HHIA）中社交维度、情绪维度、躯体维度评分均低于常规组（t=3.787，5.562，12.132；P＜0.05）。结论：HEART五步沟通模式可改善SSHL患者的不良心理状态并提升治疗依从性，对促进患者听力水平恢复及生活质量提升均有积极影响

[Abstract]Objective:To explore the impact of the HEART five step communication model on the psychological state and recovery of patients with sudden sensorineural hearing loss (SSHL).Methods:110 patients with SSHL who visited our hospital from March 2024 to September 2025 were selected as the research subjects. The enrolled patients were randomly divided into a control group and an experimental group using a coin toss method, with 55 patients in each group. The routine group received routine clinical nursing care, while the experimental group received the HEART five step communication model in addition to the routine nursing care. The psychological status and treatment compliance of the two groups of patients were compared. After the nursing was completed, a 3-month short-term follow-up was conducted to compare the hearing improvement and quality of life of the two groups of patients.Results:After nursing, the HADS and MUIS scores of the experimental group were (8.25 ± 1.39) points and (20.34 ± 5.49) points, respectively, which were lower than those of the control group [(10.28 ± 2.46) points and (25.52 ± 6.67) points] (t=5.328，4.447; P<0.05). After nursing, the medication compliance, rehabilitation compliance, and follow-up compliance of the experimental group were higher than those of the conventional group (x2=9.429，11.733，11.282; P<0.05). The PTA of the experimental group at 1kHz and 2kHz were (25.62 ± 5.41) dB HL, (18.35 ± 3.69) dB HL, (28.52 ± 5.44) dB HL, and (20.18 ± 5.24) dB HL, respectively, during a 1-month and 3-month follow-up, which were lower than those of the control group [(30.67 ± 6.35) dB HL, (21.33 ± 4.25) dB HL, (33.69 ± 6.37) dB HL, and (25.49 ± 6.33) dB HL] (t=4.490，3.927，4.577，4.792; P<0.05). As of the end of the follow-up, the scores of social, emotional, and physical dimensions in the HHIA of the experimental group were lower than those of the control group (t=3.787，5.562，12.132; P<0.05).Conclusion:The HEART five step communication model can improve the adverse psychological state of SSHL patients and enhance treatment compliance, which has a positive impact on promoting the recovery of patients' hearing level and improving their quality of life.

目的 探讨职业性噪声暴露对广州市黄埔区某企业噪声作业工人听力损失状况的影响。方法 观察2016年8月—2018年8月,广州市黄埔区某企业噪声作业工人年度职业健康体检1 600例为调查对象,对该群体的纯音听阈测试检查结果进行分析。结果 随工龄不同听力损失发生率相比,差异有统计学意义(P<0.05),还会随着工龄的增长而增加听力损失几率;佩戴听力防护用品工人听力损失发生率低于不佩戴听力防护用品的工人,差异有统计学意义(P<0.05)。结论 噪声作业工人工龄时间越长听力损失发生率越高,防护听力用品的使用可有效降低听力损伤发生率,故在噪声作业时,企业应做好听力损伤防护措施,保障工人身心健康。

目的 通过听力筛查,了解新生儿听力障碍的发病状况,探讨新生儿听力损失的危险因素。方法 采用耳声发射仪(OAE)和听觉脑干诱发电位仪(ABR)进行听力筛查,收集听力损失患儿,采用1:2配对的χ²检验和多因素Logistic回归分析筛选新生儿听力损失的危险因素。结果 20661例新生儿进行了听力损失初筛,初筛通过率88.99%(18386/20661);2231例进行了复筛,复筛通过率96.51%(2153/2231);对78例复筛未通过者进行ABR检查,确诊听力损失59例,听力损失发病率为2.86‰。多因素Logistic回归分析显示,新生儿头颅五官先天畸形(OR=3.435,95%CI:1.473~8009,P=0.004)和听力损失家族史(OR=2.681,95%CI:1.107~8.083,P=0.009)是新生儿轻中度听力损失的危险因素;新生儿头颅五官先天畸形(OR=2.213,95%CI:1.322~3.712,P=0.003)、NICU监护史(OR=1.524,95%CI:1.358~1.714,P=0.005)和听力损失家族史(OR=8.954,95%CI:1.783~45.128,P=0.008)是新生儿重度和极重度听力损失的高危因素。结论 母亲羊水异常、新生儿头颅五官先天畸形、NICU监护史和听力损失家族是新生儿听力损失的高危因素,应采取普遍筛查措施早期发现并给予相应干预,减少新生儿听力损失的发生率。

Objective To explore the influencing factors of hearing loss in newborns. Methods through screening, screening, diagnostic evaluation of 3 procedures to collect hearing loss in children, with 1:2 matching test and multivariate Logistic regression analysis in screening neonatal hearing loss risk factors. Results 20,661 cases of hearing loss in newborn screening, screening pass rate 88.99% (18386/20661); 2231 cases were re-screened for rescreening pass rate 96.51% (2153/2231); 78 patients who did not pass for rescreening ABR examination, diagnosed 59 cases of hearing loss, hearing loss incidence rate 2.86 ‰. Logistic regression analysis showed that neonatal facial congenital malformations (OR=3.435, 95%CI: 1.473~8009, P=0.004) and a family history of hearing loss (OR=2.681, 95%CI: 1.107~8.083, P=0.009) neonates with mild to moderate hearing loss is a risk factor; Neonatal facial congenital malformations (OR=2.213, 95%CI: 1.322~3.712, P=0.003), NICU care history (OR=1.524, 95%CI:1.358~1.714, P=0.005) and a family history of hearing loss (OR=8.954, 95%CI: 1.783~45.128, P=0.008) in neonates with severe and very severe hearing loss risk factors. Conclusion amniotic fluid anomalies neonatal cranial features mother, congenital malformation, NICU care history and hearing loss family is newborn hearing loss risk factors, should be taken to universal screening for early detection and appropriate intervention measures, reduce the incidence of neonatal hearing loss.