值班和交接班制度是医疗质量安全管理核心制度之一,是医院 “8 h”以外医疗质量安全连续性的重要保障。华西天府医院以往依托纸质排班进行医师值班工作管理,容易造成值班信息不透明、手工报送信息繁琐等弊端。利用值班排班系统对医师值班工作进行科学管理,不仅使值班排班及值班费报送工作便捷、及时、规范,还有利于提升临床医师和行政管理人员的工作效率和满意度。

The doctor duty arrangements system is one of the core systems of medical quality and safety management．It is an important guarantee for the continuity of medical quality and safety beyond “eight hours”．In the past,a tertiary hospital relied on paper scheduling to manage doctors’ on-duty work,which was easy to cause defects such as opaque on-duty information and complicated manual information submission．The scientific management of doctors’ on-duty work by using the on-duty scheduling system not only makes the on-duty scheduling and on-duty fee reporting to be convenient,timely and standard,but also helps to improve the work efficiency and satisfaction of clinicians and administrative staffs．